{"id":1371,"date":"2026-02-21T12:19:09","date_gmt":"2026-02-21T11:19:09","guid":{"rendered":"https:\/\/xabia.ai\/?page_id=1371"},"modified":"2026-03-25T15:35:17","modified_gmt":"2026-03-25T14:35:17","slug":"general-terms-and-conditions-of-contract-and-license-agreement-eula","status":"publish","type":"page","link":"https:\/\/xabia.ai\/en\/general-terms-and-conditions-of-contract-and-license-agreement-eula\/","title":{"rendered":"General Terms and Conditions of Contract and License Agreement (EULA)"},"content":{"rendered":"\t\t
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Condiciones generales de contrataci\u00f3n y licencia de uso (EULA)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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1. OBJETO Y DEFINICIONES<\/b><\/p>

El presente contrato regula la concesi\u00f3n de una licencia de uso del software Xabia AI<\/b> (en adelante, “el Software”) por parte de Jose Gutierrez – Digixop (en adelante, “el Prestador”) a favor del cliente (en adelante, “el Usuario”).<\/p>

  • Licencia:<\/b> Derecho de uso no exclusivo y limitado.<\/p><\/li>

  • Set-up:<\/b> Servicio inicial de configuraci\u00f3n t\u00e9cnica y mapeo de datos.<\/p><\/li>

  • Mantenimiento:<\/b> Servicio anual opcional de actualizaciones y soporte.<\/p><\/li><\/ul>

    2. NATURALEZA DEL SOFTWARE (NO SAAS)<\/b><\/p>

    El Usuario reconoce que Xabia AI no es un servicio de suscripci\u00f3n en la nube (SaaS)<\/b>, sino un software propietario que se instala en la infraestructura o servidor del Usuario. El Usuario es responsable del alojamiento y de los costes de las APIs de terceros (OpenAI, Google Cloud, etc.) necesarias para el funcionamiento de la IA, a no ser de que el contrato particular con El Cliente implique el uso de la API propia de Xabia AI.<\/p>

    3. MODALIDADES Y L\u00cdMITES DE LA LICENCIA<\/b><\/p>

    La licencia se concede para una instancia \u00fanica<\/b>:<\/p>

    • Xabia Plugin\/Entity\/Connect:<\/b> Vinculada a un (1) solo dominio de WordPress.<\/p><\/li>

    • Xabia Central:<\/b> Vinculada a una (1) sola direcci\u00f3n IP o proyecto espec\u00edfico. Queda expresamente prohibida la instalaci\u00f3n de una misma licencia en m\u00faltiples dominios o su redistribuci\u00f3n a terceros sin autorizaci\u00f3n previa y por escrito del Prestador.<\/p><\/li><\/ul>

      4. PROPIEDAD INTELECTUAL Y ANTIPIRATER\u00cdA<\/b><\/p>

      • El Prestador conserva todos los derechos de propiedad intelectual, incluyendo el c\u00f3digo fuente, la arquitectura de “RAG de 2 pasos” y el motor de “Entes”.<\/p><\/li>

      • El Usuario no podr\u00e1 realizar ingenier\u00eda inversa, descompilar ni intentar extraer la l\u00f3gica del n\u00facleo del Software.<\/p><\/li>

      • Cualquier violaci\u00f3n de estos t\u00e9rminos resultar\u00e1 en la revocaci\u00f3n autom\u00e1tica de la licencia sin derecho a reembolso, adem\u00e1s de las acciones legales pertinentes.<\/p><\/li><\/ul>

        5. CONDICIONES ECON\u00d3MICAS<\/b><\/p>

        • Pago de Licencia:<\/b> Pago \u00fanico que otorga la propiedad del software “tal cual” en el momento de la compra.<\/p><\/li>

        • Servicio de Set-up:<\/b> Pago por la configuraci\u00f3n inicial. Este servicio se considera ejecutado una vez que el Software est\u00e1 operativo y conectado a las fuentes de datos del Usuario.<\/p><\/li>

        • Mantenimiento Anual:<\/b> Pago recurrente que da derecho a actualizaciones cr\u00edticas, compatibilidad con nuevos modelos de IA y soporte t\u00e9cnico. La falta de pago del mantenimiento no inhabilita el uso de la versi\u00f3n actual del Software, pero impide el acceso a actualizaciones de seguridad y nuevas funcionalidades.<\/p><\/li><\/ul>

          6. RESPONSABILIDAD SOBRE LAS RESPUESTAS (IA)<\/b><\/p>

          Dada la naturaleza de la Inteligencia Artificial Generativa, el Usuario acepta que:<\/p>

          • El Software puede generar respuestas imprecisas (“alucinaciones”).<\/p><\/li>

          • Es responsabilidad exclusiva del Usuario configurar correctamente el Umbral de Confianza<\/b> (min_score) y supervisar los contenidos.<\/p><\/li>

          • El Prestador no se hace responsable de da\u00f1os derivados de respuestas incorrectas generadas por la IA.<\/p><\/li><\/ul>

            7. GARANT\u00cdA Y SOPORTE<\/b><\/p>

            El Prestador garantiza el funcionamiento del Software conforme a su documentaci\u00f3n t\u00e9cnica. Sin embargo, no se hace responsable de fallos derivados de cambios en las APIs de terceros (OpenAI, Google) o incompatibilidades con otros plugins\/software del Usuario.<\/p>

            Bilbao, 21 de febrero de 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Condiciones generales de contrataci\u00f3n y licencia de uso (EULA) 1. OBJETO Y DEFINICIONES El presente contrato regula la concesi\u00f3n de una licencia de uso del software Xabia AI (en adelante, “el Software”) por parte de Jose Gutierrez – Digixop (en adelante, “el Prestador”) a favor del cliente (en adelante, “el Usuario”). Licencia: Derecho de uso […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1371","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nGeneral Terms and Conditions of Contract and License Agreement (EULA) - Xabia<\/title>\n<meta name=\"description\" content=\"General terms and conditions of contract and license to use (EULA) of Xabia Ai, the cognitive layer that brings your website to life.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions of Contract and License Agreement (EULA) - Xabia\" \/>\n<meta property=\"og:description\" content=\"General terms and conditions of contract and license to use (EULA) of Xabia Ai, the cognitive layer that brings your website to life.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/xabia.ai\/en\/general-terms-and-conditions-of-contract-and-license-agreement-eula\/\" \/>\n<meta property=\"og:site_name\" content=\"Xabia\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-25T14:35:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/xabia.ai\\\/en\\\/general-terms-and-conditions-of-contract-and-license-agreement-eula\\\/\",\"url\":\"https:\\\/\\\/xabia.ai\\\/en\\\/general-terms-and-conditions-of-contract-and-license-agreement-eula\\\/\",\"name\":\"General Terms and Conditions of Contract and License Agreement (EULA) - 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